Customer Support
We're here to help you with any questions or issues you may have
Email Support
Get help via email - we typically respond within 24 hours
support@resumetailorai.net
For general inquiries, technical support, and account issues
Live Chat
Chat with our support team in real-time
Available in-app
Click the chat icon in the bottom right corner when logged in
Support Hours
Email Support
24/7 - We respond within 24 hours
Live Chat
Monday - Friday, 9 AM - 6 PM EST
Frequently Asked Questions
How does the AI resume optimization work?
Our AI analyzes your resume and the job description to optimize keywords, formatting, and content for maximum ATS compatibility and recruiter appeal.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time. You'll continue to have access to premium features until the end of your billing period.
What file formats do you support?
We support PDF, DOCX, and TXT files for resume uploads. You can export your optimized resume as PDF or DOCX.
Is my data secure?
Yes, we use industry-standard encryption and security measures to protect your personal information and resume data.